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Call Center Services will help you establish an FDCPA, HIPAA, and PCI compliant nearshore Debt Collection Center in Baja California or Mexico City.
CCSI’s nearshore approach provides a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce.
Customer Service
55%
Sales / Lead Generation
32%
CCSI will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure. Our “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus an “outsourced” model.
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To provide our clients with a lower cost nearshore solution that delivers a talented workforce with top quality service and outstanding customer satisfaction.

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Zola M. Powell

Customer

Call Center Services International (CCSI) strives on a daily basis to be the world’s best value based Call Center for Companies seeking a nearshore solution. Being the world’s best means providing exceptional call center value with highly skilled agents and outstanding customer satisfaction.
Our Expertise

Some Of The
Services We Offer

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Debt Collection
We will allow you to establish a world-class
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Customer Service
Center with bicultural & bilingual agents
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Lead Generation
Improve direct response time, increase
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IT Development
We provides nearshore IT staff in Mexico
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QA Monitoring
Our QA Team can monitor and screen
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IT Development
Expand your helpdesk support & development

MADANI CALL CENTER

LES 4 PILIERS
DE NOTRE SUCCÈS

ÉCOUTE

Nous analysons votre activité et vos attentes pour vous proposer des solutions adaptées sur le court, moyen et long terme.

SEMI PRIVATE Training

Initial one-to-one consultation, Health & Fitness Assasments Bespoke training program planing, Custom Nutrition plan & recipes.
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SEMI PRIVATE Training

Initial one-to-one consultation, Health & Fitness Assasments Bespoke training program planing, Custom Nutrition plan & recipes.
LEARN MORE >

SEMI PRIVATE Training

Initial one-to-one consultation, Health & Fitness Assasments Bespoke training program planing, Custom Nutrition plan & recipes.
LEARN MORE >

PRENDRE UN RDV

Confiez-nous vos projets d’externalisation et découvrez comment notre expertise peut transformer votre entreprise. Grâce à un service personnalisé et des solutions adaptées, nous vous aidons à atteindre vos objectifs avec efficacité et sérénité.

PRENDRE UN RDV
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